Troubleshooting

Activation

• How to troubleshoot an activation for an installation with Cloud Gateways
• How to troubleshoot an activation for a Wi-Fi installation
• Troubleshooting other activation-related issues

Calibration

• How to troubleshoot calibrating Neutrons with Cloud Gateways

Cloud Gateways

• Recommendations and information on how to deploy Spots with a Bluetooth mesh network
• Troubleshooting issues when assigning Neutrons to Gateways
• How to troubleshoot Neutrons provisioning to and joining Gateways

Wi-Fi

• How to troubleshoot the Wi-Fi network on a Mac

Wireless Charging Spots

• Why and how do installations fail?
• Why are my sessions not appearing in Analyze?