Some venue WiFi systems employ types of wireless security that prohibit new devices from connecting to their network unless the network administrator “whitelists” the MAC address (a unique device ID) of each device ahead of time.
The best time to perform this process is after the hardware has been received and before the scheduled date of install at a home or office with a private WiFi network.
Whitelisting involves the same “blinking” process as a regular Spot activation. A real WiFi configuration for a functional network must be applied and the spot must be allowed to connect to the Chargifi platform, but the SSID and Password credentials of this temporary network need not match the credentials that will be applied at the venue.
Once all Spots have been successfully whitelisted, your administrator or an Installation Manager can access a list of MAC addresses on the Chargifi Install App or Deploy App to share with the venue’s IT Administrator.
Please sign in to leave a comment.