Overview
You may need to replace a Spot if one has gone missing from an on-surface installation or if any were damaged during through or sub-surface installations.
Prerequisites
You have completed the following:
- Read the article What do I need to do before replacing my hardware?
- Changed the status of the current job at the venue back to Preparing
Procedure
- In the Deploy app, go to Network -> Jobs and select the related job from the Job List.
- Choose the Reconfigure Job button.
- Select the organization and drill down to the relevant venue.
- In the Spots List, click on the wrench icon for the relevant Spot.
- Choose Replace.
- Go back to Jobs and select the same related job. In the job details screen, choose Reschedule Job so that the job is active again for the installation company and appears in the Installer app for the crew to install the replacement Spot and activate using Installer.
Result
The Spot status is added back to the venue's installation job.
The job status reverts to Preparing until you reschedule.
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