Network Requirements for Bluetooth Mesh Installations

Overview

To remotely manage Chargifi Spots, troubleshoot, monitor, and obtain insights into wireless charging sessions, you need to connect the Chargifi Cloud Gateway to a 2.4 GHz or 5 GHz with 20 MHz channels Wi-Fi band, or to the Ethernet. 

Gateways can connect to the following Wi-Fi networks:

• WEP
• WPA/2 Personal
• WPA/2 PSK
  
  

Our Gateways do not support enterprise Wi-Fi authentication such as WPA-802.1x mode. WPA/2-Enterprise mode is not suitable for headless IoT devices such as Chargifi Neutrons or Gateways. The Extensible Authentication Protocol (EAP) types and the range of different RADIUS servers on the market vary widely.

Captive portals were designed for humans, not IoT devices, so we are unable to connect to networks with sign-in pages such as captive portals (ICMP or DNS) or HTTP authorization (e.g. terms of service pages).

Internet Protocol (IP) Addresses

Each Gateway requires its own IP address.

Each Spot maintains its own connection with the wireless network.

Ensure your network has enough capacity for the number of Gateways you are planning to install. 

There are three regional models: US, EU, and Asia.

For more information, contact us here.

Transmission Control Protocol (TCP) Ports

The Gateways connect through certain TCP ports for bidirectional device-server communication, firmware upgrades, and fallback ports for communication.

Ensure your firewall allows outbound traffic on TCP ports 443 and 80.​

The Chargifi Cloud infrastructure does not have a restricted IP range that can be used in firewall rules.

Transport Layer Security (TLS) Tunnels

Once activated, Gateways build a TLS tunnel to Chargifi Cloud, then keep a two-way communication channel open.

There is no need for the network administrator to open any inbound firewall ports.

Wi-Fi Credentials

If your Wi-Fi network credentials (SSID and/or password) change, Gateways that have been installed and activated will lose their connection to Chargifi Cloud. To reconnect, configure each Gateway again with the updated network details.

Network credentials can only be updated using the Installer app, not remotely in Chargifi Cloud.

For more information, see Configuring Spots.

Daily Bandwidth

Communication

Gateways send telemetry data to the Chargifi Cloud so that you can manage and troubleshoot Spots remotely, and obtain insights into Chargifi wireless charging sessions.

Security

Personal Data

It is not possible to collect any personal data from users who are wirelessly charging their devices.