Webhooks use events to trigger information being passed from Chargifi Cloud to our customers. Events could include someone starting or ending a charging session or, for example, a Spot:
- Losing power
- Being inactive for unusually long period of time
- Having poor Wi-Fi quality
- Having been deactivated
- Having been unplugged
If any of these events occur, it would trigger a notification being sent to you or potentially raise a support ticket internally.
- Real-time alerts can be shared with your customers should there be any issues with any Spot(s) in their network.
- If you want to create your own reports or use a different analytics package, then you can send webhooks data directly to your other systems.
- Webhooks are sent using a REST API and via JSON payload. Therefore, a customer would need to have development skills internally to receive a REST API/JSON payload.
- Lots of modern software products can receive and understand data sent using REST APIs and JSON formats. If this is the case, you might not necessarily need development resources to be able to interpret this.