You need to inspect the health of your SmartSpot.
This function is solely for SmartSpots deployed with WiFi connectivity and not the Cloud Gateway mesh SmartSpots.
The SmartSpot that you want to inspect must have one of the following statuses:
To inspect the health of your SmartSpot, do the following:
- Go to Manage -> SmartSpots.
- Click on a SmartSpot that is either online or in use.
- Choose the Inspect button from the top right of the SmartSpot details screen.
The inspection graph is displayed.
The graph shows the power in Watts (W) of the SmartSpot and what the SmartSpot is doing.
The table below explains how to interpret your SmartSpot inspection graph.
|Description of Graph||Explanation|
|Spikes and troughs||The SmartSpot is acting like a 'beacon' and searching for a device to charge.|
|A near horizontal line high up on the Y axis||The SmartSpot is charging a device.|
|A near horizontal line low down on the X axis||The SmartSpot is turned off.|
|Other visual representations||Possibly foreign object detection, for example, interference from a set of metal keys near or on the SmartSpot.|