You need to inspect the health of your SmartSpot.
You have the following:
- V2 SmartSpots
- The SmartSpot that you want to inspect must have one of the following statuses:
To inspect the health of your SmartSpot, do the following:
- Go to Manage -> SmartSpots.
- Click on a SmartSpot that is either online or in use.
- Choose the Inspect button from the top right of the SmartSpot details screen.The inspection graph is displayed.The graph shows the power in Watts (W) of the SmartSpot and what the SmartSpot is doing.
The table below explains how to interpret your SmartSpot inspection graph.
How to Interpret Inspection Graphs
Description of Visual Representation Interpretation User Action Required Spikes and troughs The SmartSpot is acting like a 'beacon' and searching for a device to charge. A near horizontal line high up on the Y axis The SmartSpot is charging a device. A near horizontal line low down on the X axis The SmartSpot is turned off. Other visual representations Possibly foreign object detection, for example, interference from a set of metal keys near or on the SmartSpot.