Before using the Mobile Installer App, a user account must be created by a service provider administrator or installation manager. Two types of accounts exist:
- Installation Manager - The Installation Manager has access to a) the Install web app to oversee and manage installation details, and b) the Mobile Installer App to perform installation jobs.
- Installer - Installers have access to the mobile app only, and are responsible for fitting and configuring transmitters. They cannot make changes to job details.